Previous incidents

January 2026

January 29, 2026

Resolved

Sooma.com (website) is down

Sooma.com (website) went down.

Resolved · 29 Jan at 10:42am GMT

January 17, 2026

Resolved

SMTP mail.sooma.com:587 (STARTTLS) is down

SMTP mail.sooma.com:587 (STARTTLS) went down.

Resolved · 17 Jan at 06:55pm GMT

January 16, 2026

Resolved

SMTP mail.sooma.com:587 (STARTTLS) and SMTP mail.sooma.com:465 (SSL) are down

SMTP mail.sooma.com:587 (STARTTLS) and SMTP mail.sooma.com:465 (SSL) went down.

Resolved · 16 Jan at 03:45pm GMT

December 2025

December 22, 2025

Resolved

ajuda.sooma.pt (suporte) is down

ajuda.sooma.pt (suporte) went down.

Resolved · 22 Dec at 08:43am GMT

December 20, 2025

Resolved

ajuda.sooma.pt (suporte) is down

ajuda.sooma.pt (suporte) went down.

Resolved · 20 Dec at 09:33pm GMT

December 18, 2025

Resolved

SMTP mail.sooma.com:25 and SMTP mail.sooma.com:587 (STARTTLS) are down

SMTP mail.sooma.com:587 (STARTTLS) and SMTP mail.sooma.com:25 went down.

Resolved · 18 Dec at 01:24am GMT

December 17, 2025

Resolved

Sooma.com (website) is down

Sooma.com (website) went down.

Resolved · 17 Dec at 10:35am GMT

December 16, 2025

Resolved

Sooma.com (website) is down

Sooma.com (website) went down.

Resolved · 16 Dec at 11:21pm GMT

December 15, 2025

Resolved

SMTP mail.sooma.com:587 (STARTTLS) is down

SMTP mail.sooma.com:587 (STARTTLS) went down.

Resolved · 15 Dec at 07:41am GMT

December 02, 2025

Resolved

mail.sooma.com (webmail), SMTP mail.sooma.com:25, and 1 other service are down

mail.sooma.com (webmail) went down.

Resolved · 2 Dec at 09:33am GMT

December 01, 2025

Resolved

mail.sooma.com (webmail), SMTP mail.sooma.com:25, and 1 other service are down

SMTP mail.sooma.com:587 (STARTTLS) went down.

Resolved · 1 Dec at 10:10am GMT

November 2025

November 25, 2025

Resolved

Sooma.com (website) is down

Sooma.com (website) went down.

Resolved · 25 Nov at 06:07pm GMT

November 23, 2025

Resolved

mail.sooma.com (webmail), Sooma.com (website), and 7 other services are down

IMAP mail.sooma.com:143 (STARTTLS), POP3 mail.sooma.com:110, and POP3 mail.sooma.com:995 (SSL) went down.

Resolved · 23 Nov at 10:52pm GMT

November 22, 2025

Resolved

mail.sooma.com (webmail) and POP3 mail.sooma.com:995 (SSL) are down

POP3 mail.sooma.com:995 (SSL) went down.

Resolved · 22 Nov at 02:27pm GMT

November 19, 2025

Resolved

mail.sooma.com (webmail), Sooma.com (website), and 7 other services are down

mail.sooma.com (webmail) went down.

Resolved · 19 Nov at 06:00pm GMT

November 17, 2025

Resolved

Sooma.com (website) is down

Sooma.com (website) went down.

Resolved · 17 Nov at 01:09pm GMT

November 05, 2025

Resolved

SMTP mail.sooma.com:25 and SMTP mail.sooma.com:587 (STARTTLS) are down

SMTP mail.sooma.com:587 (STARTTLS) and SMTP mail.sooma.com:25 went down.

Resolved · 5 Nov at 11:53pm GMT

November 02, 2025

Resolved

Sooma.com (website) is down

Sooma.com (website) went down.

Resolved · 2 Nov at 03:35pm GMT